General terms and conditions

Fee and payment conditions

Registration for our digital trainings and events is done via the website or our partners (e.g. Ungapped) and is binding. 

Invoicing is done before the start of the course, with 30 days payment terms.

If you cancel more than two weeks before the start of the course, we will offer to reschedule the course or refund the full course fee. If you cancel less than two weeks before the start of the course, or if you are absent due to illness, for example, there will be no rescheduling or refund.

For face-to-face courses, cancellations must be made at least 30 days before the start of the course.

You can always send someone else in your place if you fall ill or are unable to attend.

Property rights

The training material is intended for paying participants only. The content and images may not be copied, shared or distributed to others without the express consent of Ecogain.

Number of participants and subject to change

Our online courses have a limited number of places. If a course or lecture is fully booked, you will be put on a waiting list and may be offered a place in the event of a cancellation.

If Ecogain is forced to cancel the course for any reason, the full course fee will be refunded.

Such a reason could be if the number of participants is too low or if the course leader falls ill or is prevented from giving the course. We also reserve the right to replace the course leader with another equivalent expert if the regular course leader is unable to deliver the course.

Any costs that may be incurred by participants in connection with the cancellation, modification or rescheduling of training courses will not be reimbursed.

Ecogain also reserves the right to make changes that may occur due to strikes, government decisions, time changes or printing errors in written documents or on our website.

Photography and filming

Sometimes we may film or photograph parts of our courses and events, and these images may be used in our external promotion of Ecogain and our services. When you as a participant accept our general terms and conditions, you are also deemed to agree that we take pictures and record videos and that these can be used. 

In specific cases, we can avoid photographing and recording participants, please contact us before the start of the course.

Read more about Ecogain's privacy policy here.