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Ecogain's quality policy

Ecogain's quality policy sets the level, objectives and direction of our quality work. It covers all work carried out by our own employees and our sub-contractors.

We aim to be a leading consultant and advisor by integrating sustainable land use, biodiversity and nature-based solutions into companies' business. We aim for high quality in all our deliverables.

What is quality?

We define quality as a combination of independence, objectivity, evidence-based decisions, responsiveness, assurance and long-term sustainability. This policy describes our objectives and how we ensure high quality in all our services. Our quality policy is based on our core values and is a central part of our quality management system.

Independent and objective
Clients engage us as an independent partner. Our objective approach permeates everything we do and we comply with applicable laws, standards and requirements.

Fact-based
All assessments we make are fact-based and rooted in current science, experience and practice.

Customized
We customize our deliverables according to purpose and target audience, always with thoughtful language and layout.

Safely
We deliver balanced assessments and solutions that help clients understand and reduce their risks. We stay on schedule. That's how we create peace of mind for our customers.

Long-term sustainability
Our missions should lead to a development of society where damage to biodiversity is avoided or minimized as far as possible, and ultimately compensated.

How do we ensure high quality?

  • Quality management system: We are ISO 9001 certified and use our quality management system to continuously improve our processes and deliveries.
  • The right skills and internal quality review: Each assignment is staffed with relevant expertise and experience. Our deliveries undergo an internal quality review to ensure the highest possible quality.
  • Evaluations and feedback: We regularly evaluate our missions and listen to customer feedback to continuously improve our quality.

Ecogain's quality objectives

  • We always carry out in-depth evaluations of a few projects and clients each year to ensure the quality of our work.
  • We are constantly working to improve our working methods and processes, and strive to minimize the need for supplementary information in our background investigations.
  • We aim to have satisfied customers who return and recommend our services.